Shaping
the Future of Call Centres,
Today and Tomorrow.
Market Hire: Bridging Connections Between the US and UK, Your Global Call Centre Partner.
Call Centre Agents Across
The UK and The US
About Market Hire
Bridging Connections Between the US and UK, Your Global Call Centre Partner.
Our mission is to provide seamless solutions to enhance your business’s customer engagement. Whether you’re looking to optimize your call centre operations, improve customer satisfaction, or explore outsourcing services, we’re here for you. Our team is dedicated to understanding your unique needs and tailoring our services to ensure your success.
Industry Expertise:
Backed by years of industry experience, we have developed a deep understanding of diverse sectors. From technology and healthcare to finance and e-commerce, our expertise spans across industries, allowing us to address the unique needs of our clients.
Global Presence, Local Impact:
With offices strategically located in the US and the UK, we offer a unique advantage to businesses looking for a call centre partner with a truly international perspective. Our teams understand the nuances of both markets, ensuring a tailored approach to customer interactions.
Consulting
Services
Inbound Customer Service
- Handling customer inquiries, questions, and concerns.
- Providing product or service information.
-Offering technical support and troubleshooting assistance.
Outbound Telemarketing
- Conducting outbound sales calls to generate leads and drive sales.
- Implementing marketing campaigns to promote products or services.
- Conducting customer satisfaction surveys.
Technical
Support
- Assisting customers with technical issues and inquiries.
- Providing step-by-step guidance for problem resolution.
- Troubleshooting hardware or software problems.
Order
Processing
- Managing and processing customer orders.
- Providing order status and shipping information.
- Addressing issues related to billing and payments.
Market
Research
- Conducting surveys and collecting data for market research.
- Gathering feedback on products or services.
- Analyzing trends and customer preferences.
Our customer-centric philosophy is at the core of everything we do.
At Market Hire we build lasting relationships with your customers through our commitment to excellence in every interaction.
Whether you’re a startup or an enterprise, our call centre services are designed to scale with your business needs. We understand that each business is unique. Our team works closely with you to tailor solutions that align with your specific goals and requirements.
